Refund policy

Purchase and Return Policy

Pricing and Payment

The price for all goods will be as quoted on the Services. The prices displayed on the Services are quoted in U.S. dollars. Prices and availability information are subject to change without notice. Prices do not include sales tax, where applicable, or delivery costs, both of which you agree to pay upon ordering.

Order Acceptance

All orders placed by you are subject to acceptance by Habibi Edition and all items are subject to availability.

Acknowledgement of your order means that Habibi Edition has received your order request; it does not mean that your order has been accepted or shipped, or that the price or availability of an item has been confirmed. Habibi Edition may in its discretion require additional verification or information before accepting any order.

Habibi Edition reserves the right, without prior notice and in its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include, but are not limited to: invalid, incomplete, improper, or missing payment or shipping information; limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; use of any robot, spider or other automatic device, software, process or application to place, or take preparatory steps to place, one or more orders; violation of these Terms and Conditions; or actual or suspected fraud or abuse.

Limited Release - Purchase Limitation

In an effort to allow fairness for all customers, limited and/or special releases products may be restricted to (1) unit per customer. Please note that multiple orders submitted under the same address may be canceled. Please feel free to reach out to our Customer Service team if you feel as though your order was cancelled in error.

Return Policy

We do not accept items for return, exchange, or store credit.  If a product is sent to us, it will not be sent back to the sender unless the sender provides a return shipping label.  Habibi Edition is not responsible for items sent back to us. If you have a specific concern please contact us at support@habibiedition.com.

Risk of Loss

All purchases through the Services are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon Habibi Edition’s delivery of such items to the shipping carrier. Except as expressly set forth in these Terms and Conditions, you are responsible for filing any claims with the applicable carrier for damaged and/or lost shipments.

Reporting of Damage

Any damage due to shipping must be reported to Habibi Edition within 3 days of package delivery. Photos of the shipping box and watch should be accompanied by a detailed description of damage and should be sent to support@habibiedition.com. Please include your name and order number with all communication.

Shipping and Returns/Exchanges

Shipping. Once an order is placed it cannot be canceled. 

For domestic orders, please allow at least 3-5 business days for order processing and verification. 

To protect our customers, Habibi Edition is unable to change/intercept the shipping address of a package to alter its delivery, and Habibi Edition will only ship to the address provided at checkout, which must match the billing address. However, you can schedule a pick up at a UPS location or reschedule a delivery date via the UPS My Choice service.

We are unable to combine shipping on multiple orders.

International Shipping

Habibi Edition does not offer international shipping at this time.

Lost or Stolen Package

Habibi Edition is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact support@habibiedition.com to initiate a UPS Claim.

Product Descriptions

Habibi Edition endeavors to be accurate when describing and displaying products on the Services. However, items may occasionally be mispriced, described inaccurately, or unavailable (for example, due to delays with respect to updating the Services or our advertising on other websites). Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only, and fit and sizing may vary between brands, products, and even the same or similar products. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Services. As a result, and as set forth in the “Disclaimers” section below, Habibi Edition does not and cannot guarantee the accuracy, reliability, currency or completeness of the information on the Services, including prices, product images, descriptions, specifications, and indications of availability. Habibi Edition reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Warranty

Shinola branded watches may be eligible for warranty directly from Shinola under the conditions of Shinola’s guarantee: https://www.shinola.com/introducing-shinola-guarantee.html.  Habibi Edition does not provide any warranty for 

THE SERVICES AND ALL GOODS AND MATERIALS SOLD THROUGH OUR WEBSITE ARE PROVIDED TO YOU ON AN "AS IS" AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, (a) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, OR TITLE; (b) ANY WARRANTY REGARDING THE AVAILABILITY, ACCURACY, RELIABILITY, OPERATION, USE, OR PERFORMANCE OF THE SERVICES OR MATERIALS; (c) ANY WARRANTY THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICES, MATERIALS, AND/OR THE SERVER(S) AND CONNECTIONS THAT MAKE THEM AVAILABLE WILL BE UNINTERUPTED, SECURE, OR FREE OF ERRORS OR MALICIOUS CODE; AND (d) ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.